Terms & Conditions

Last updated: 09/27/2026

Welcome to Saunovia ("Saunovia", "we", "us", or "our"). These Terms & Conditions ("Terms") govern your use of our website and your purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

1. Use of the Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:
- Use the site in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the site, other accounts, or systems
- Interfere with or disrupt the operation of the site or servers

We may suspend or terminate your access to the site if we believe you have violated these Terms.

2. Product Information & Availability
We make reasonable efforts to display accurate product descriptions, images, pricing, and availability. However:
- Colors and appearance may vary depending on your device and display settings
- Product availability is subject to change without notice
- We reserve the right to limit quantities or discontinue products at any time

If a product you ordered is unavailable, we will notify you and may offer alternatives or a refund.

3. Pricing & Payments
All prices are shown in USD and are subject to change without notice. Prices may not include taxes, shipping, or other fees, which will be shown at checkout where applicable.

By placing an order, you agree to:
- Provide valid and current payment information
- Authorize us (or our payment providers) to charge the total amount of your order

We reserve the right to cancel or refuse any order if:
- Payment is not authorized or is suspected to be fraudulent
- There is an error in pricing or product information
- The product is unavailable or discontinued

4. Orders & Contract Formation
When you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee acceptance.

A binding contract is formed when:
- We accept your order and
- We charge your payment method and/or send a shipping confirmation

We may cancel an order and issue a refund if we cannot fulfill it for any reason.

5. Shipping, Delivery & Risk of Loss
Shipping and delivery terms, including areas served, processing times, and delivery methods, are described in our separate **Shipping & Delivery Policy**.

Risk of loss and title for products pass to you when the order is delivered to the shipping address you provided or when you (or a carrier you designate) take possession of the products.

6. Returns, Refunds & Cancellations
Our **Returns & Refunds Policy explains when and how you can return products or request refunds. Where required by law, you may have additional rights, such as a cooling‑off period for certain online purchases.

To the extent permitted by law:
- Returned products must be in their original condition, with all packaging and accessories
- Certain items (e.g., custom or used products) may not be eligible for return unless defective

Please review our Returns & Refunds Policy for full details.

7. Warranties & Disclaimers
Products may be covered by manufacturer warranties, which are provided separately with the product or on the product page.

Except where prohibited by law, our website and products are provided **“as is” and “as available”**, without any warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non‑infringement.

We do not guarantee that the site will be error‑free, secure, or available at all times.

8. Limitation of Liability
To the fullest extent permitted by law:
- Saunovia and its owners, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or purchase of products
- Our total liability for any claim related to your use of the site or purchase of products will not exceed the amount you paid for the specific order giving rise to the claim

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

9. Indemnification
You agree to indemnify, defend, and hold harmless Saunovia and its owners, employees, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the website
- Your violation of these Terms
- Your violation of any rights of a third party

10. Intellectual Property
All content on our website, including text, images, logos, graphics, and design, is owned by or licensed to Saunovia and is protected by intellectual property laws.

You may not:
- Copy, reproduce, distribute, or create derivative works from our content without our prior written consent
- Use our trademarks or logos without permission

11. Third‑Party Links & Services
Our website may contain links to third‑party websites or services that are not owned or controlled by Saunovia.

We are not responsible for the content, policies, or practices of any third‑party sites or services. Accessing them is at your own risk, and you should review their terms and privacy policies.

12. Compliance with Laws & Google Merchant Policies
You agree to comply with all applicable laws and regulations when using our website and purchasing products. We also strive to comply with platform policies, including **Google Merchant Center** requirements, regarding transparency, product information, and customer rights.

We may update our policies and site content from time to time to remain compliant with these requirements.

13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our practices, legal requirements, or services.

When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the website after changes are posted means you accept the updated Terms.

14. Governing Law & Dispute Resolution
These Terms are governed by the laws of [your country/state], without regard to its conflict of law principles.

Any disputes arising out of or related to these Terms or your use of the website will be resolved in the courts of [your city/region], unless otherwise required by applicable law.

15. Contact Us
If you have any questions about these Terms & Conditions, please contact us:

Saunovia
Email: [your contact email]
Address: [your business address]
Phone: [your contact phone number]